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D&A Case Management Specialist

Job Title:
D&A Case Management Specialist
County Name:
Chester County
This position is responsible for providing case management services to drug and/or alcohol eligible clients so that a more satisfactory social, economic, emotional or physical living condition can be achieved and a drug/alcohol free lifestyle can be maintained.  This may include providing case management services to specialized populations, including those involved in the Chester County Treatment Court. 

Essential Duties, Tasks and Accountabilities:
  • Conduct and/or review client intakes and assessments to approve and/or facilitate appropriate treatment placement. 
  • Directly provide and/or ensure development of service plan which addresses client support service needs.  Responsible for ensuring that plan is routinely updated in compliance with Department policy.
  • Directly provide and/or ensure referral and linkage to support services.  Advocate for the client, provide support and encouragement while in case management.
  • Monitor treatment progress, routinely assess appropriateness of treatment and service plans, conduct continuing stay, transfer and discharge reviews per Department policy.
  • Coordinate addiction treatment and ancillary services.
  • Assist clients with acquisition and coordination of Medicaid and other benefits.
  • Data collection and reporting in compliance with department, state and/or federal requirements.
  • Complete mandated documentation and maintain client file in compliance with Department policy.
  • Provide outreach as assigned and follow-up as assigned to ensure client engagement.
  • Participate in inter-disciplinary/inter-department teams as assigned which may include attendance at treatment court meetings and other various initiatives throughout Human Services.
  • Work with all relevant parties including, but not limited to, court related departments, Chester County Prison, treatment providers and other service systems to ensure appropriate and coordinated services for clients.
  • Communicate system issues/concerns to appropriate departmental staff for review and resolution, as needed.
  • Compile, complete and provide reports on various data as required.
  • Perform all other duties, tasks and special projects, as assigned.

Minimum Requirements:
The Drug and Alcohol Case Management Specialist position comes under the provision of the Child Protective Services Law.  If you are being considered for this position, you will have to provide reports on your background from such sources as the Pennsylvania State Police and the Pennsylvania Department of Public Welfare.  If your background is unacceptable, you will be disqualified for employment in such positions.  You will receive information about these requirements and how to obtain the required reports at the time you are being considered for employment.
  • One year as a Drug and Alcohol Case Management Specialist Trainee; or
  • One year of direct service experience performing counseling or case management work in an alcohol or other drug treatment setting; and a bachelor’s degree from an accredited college or university in chemical dependency, sociology, social welfare, psychology, nursing or a related field; or
  • A bachelor’s degree from an accredited college or university that includes or is supplemented by successful completion of 18 college credits in sociology, social welfare, psychology, criminal justice or other related social sciences and one year of direct service experience performing counseling or case management work in an alcohol or other drug treatment setting: or
  • Any equivalent combination of experience and training.

Clarification of Requirements: You may substitute related experience for the required education and related advanced education for a segment of the experience requirement.  Unrelated experience or education will not be accepted.

If you are using education to qualify and do not have a Bachelor’s degree with a major in chemical dependency, sociology, social welfare, psychology, nursing, criminal justice or other related social sciences, you must submit a list of college courses or a college transcript.

Preferred Requirements:
  • Addictions 101
  • Confidentiality
  • ASAM
  • Screening and Assessment

Computer Skills:
To perform this job successfully, an individual should have:
  • Basic Word skills
  • Basic Outlook skills (Email and Calendar)
  • Basic Internet skills (for research purposes)

Physical Demands:
While performing the duties of this position, the employee is frequently required to sit, get to and from locations, and talk or hear.  Occasionally, the employee will need to stand and walk.  On rare occasions, the employee will need to kneel, stoop, crouch or squat, or work with an uncommon level of noise.

There are no special vision requirements listed for this position.

Work Environment:
  • The noise level in the work environment is usually quiet to moderate.
  • Work will be performed inside.
  • Will need to travel to off-site locations in a personal vehicle.
  • May sometimes be exposed to clients who have infectious diseases and illnesses.
  • Will occasionally work alone with clients who have a history of violence and other behavioral issues.
  • Approximately 75% of the work is done in the office and involves significant telephonic communications with providers, clients and various other relevant stakeholders.
  • The remaining time is spent conducting assessments at the County prison, which requires travel utilizing personal transportation.
Apply here:  https://www.chesco.org/
Posting Date:
Thursday, June 13, 2024
Expiration Date:
Tuesday, December 31, 2024
Contact Name:
Betty Wade
Address:
https://www.chesco.org/
Phone:
(610) 344-6620