Communications Coordinator

The Communications Coordinator supports the Public Information Officer in executing and monitoring communications strategies.  This role involves creating public relations and marketing materials such as press releases, blog posts, and newsletters.  This role also involves tracking and reporting analytics on marketing and communications campaigns and coordinating public events.  

• Write a variety of different content to support communications and marketing efforts, including newsletters, website copy, brochures, proclamations, citations, and press releases
• Assist Public Information Officer, and other departmental communications teams, in developing and implementing a communications strategy designed to further County priorities
• Coordinate with and support other departmental communications teams
• Monitor analytics and create reports detailing the successes and failures of communications campaigns and strategies
• Stay up-to-date on industry trends and make recommendations for adjustments to communications strategies and practices
• Respond to media inquiries and maintain relationships with journalists and other members of the press
• Plan press conferences and other public events to help keep the County top of mind
• Coordinate volunteers, support staff, vendors, and more to support public events
• Perform outreach to press outlets, magazines, influencers, and build strategic partnerships to grow the County image.
• Assist with Emergency Operations Center (EOC) activations and drills
• Perform all other duties, tasks, and special projects, as assigned.

Qualifications / Requirements:

• Bachelor’s degree in a related field from an accredited college or university or equivalent work experience
• Minimum two years experience in a communications or marketing role
• Superior time management and organizational skills and ability to meet deadlines
• An analytical mind and ability to think critically
• Exceptional writing and interpersonal communication skills
• Ability to work both independently and as part of a team
• Familiar with MS Word, Excel, and PowerPoint and capable of creating visually compelling presentations
• Knowledge of email marketing software such as Vertical Response or a similar program
• Proven knowledge of communications and marketing ethics and best practices
• Proficient in public speaking
• Customer service experience
• A valid driver’s license is required

Preferred Skills, Knowledge & Experience:

• Five years or more in a communications or marketing role
• Advanced knowledge and understanding of County of Chester policies and procedures.

Computer Skills:

To perform this job successfully, an individual should have:

• Advanced computer skills
• Advanced Microsoft Office skills